Online counselling is particularly useful for clients with busy schedules, who are unable to take time off work/school to attend appointments in-person and/or who have difficulties leaving their home. Using a digital platform that is secure and exceeds health privacy standards, clients are assured that their therapy sessions are confidential.

While there is still stigma around accessing mental health services. Online counselling is a solution that seeks to challenge these barriers by facilitating access to quality mental health therapy.

While online counselling is effective for helping people with an array of mental health conditions as well as social and emotional difficulties, it does not replace medical assistance in emergencies.